At Andante, we are committed to protecting any information you give us while using our website. We take extensive measures to keep your data safe, as outlined below. Occasionally, we may alter our policy to keep up with new technology and/or changes in the law. You may wish to re-check this page from time to time to review any changes.
1. Personal information
We may collect and process your information for the purposes set out in our registration with the Office of the Information Commissioner, and disclose the same to our subsidiaries and other group companies for business purposes. We only collect personal information (names, contact details and holiday preferences etc.) directly, via our online booking forms, brochure request pages and email newsletter sign up page. We use this information to respond to your queries, confirm bookings and send out emails detailing new tours, news and offers. We also take on board any suggestions from guests on how to improve our tours and service. You can unsubscribe from our News Emails at any time by emailing us at firstname.lastname@example.org
We never sell, distribute or lease your personal information to companies, websites or any other third party.
2. Technical Information and Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. We use several ‘essential cookies’ which enable our website to function, these include the core Joomla session cookies and template cookies.
We also use Google Analytics which gathers anonymous data about our visitors and traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website. We only use this information for statistical analysis purposes. Other active third party cookies we use include Mailchimp and Wufoo. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, although this may prevent you from accessing some parts of our website.
3. Requesting information
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us at Andante Travels, The Old Barn, Old Road, Alderbury, Salisbury SP5 3AR.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.